1. What does Reviewnicely do?
Reviewnicely is an all-in-one review management platform designed to help businesses collect, manage, and showcase customer reviews. With tools for requesting reviews via SMS, email, WhatsApp, NFC Cards, and QR codes, automated reminders, and AI-powered responses, Reviewnicely empowers you to boost your reputation, attract more customers, and grow your business.
2. Can I increase my monthly email/SMS limits?
Absolutely. We offer add-on packs if you need higher limits. Just reach out to us.
3. Do I get future updates and features?
Yes! All LTD customers automatically receive future product updates.
4. Can I hide the ReviewNicely branding?
Yes, you can remove all agency branding with this LTD plan
5. Why do I need reviews?
Reviews are essential for building trust with potential customers. Over 93% of customers say online reviews influence their buying decisions. Reviews enhance your credibility, improve visibility on platforms like Google, and drive foot traffic to your business.
6. I usually just send my Google or Facebook link to client is that wrong?
Sending customers directly to review platforms limits your ability to control the process. Reviewnicely optimizes the review experience with branded landing pages, segmented invitations for better feedback, and options to internalize negative reviews, ensuring your business always shines in the best light.
7. Can Reviewnicely help me get more reviews?
Absolutely! Businesses using Reviewnicely see up to a 47% increase in reviews. With automated reminders and easy-to-use tools like NFC Card, QR codes, SMS, and email invitations, collecting more reviews has never been simpler.
8. Can i automate review request process using your platform?
Yes, Reviewnicely automates the review collection process. You can schedule reminders, set up workflows for requesting reviews, and use AI-powered tools to respond quickly, saving you time and effort.
9. Why is it important to manage online reviews?
Online reviews are a key factor in shaping your business’s reputation. Positive reviews attract customers, while unresolved negative reviews can deter them. Managing reviews ensures you address concerns, maintain a strong online presence, and continuously improve your services.
10. Is it important to respond to every review?
Yes, responding to reviews shows that you value customer feedback. With Reviewnicely’s AI-powered reply tools, you can craft thoughtful, personalized responses in seconds, enhancing customer trust and loyalty.
11. Can online reviews affect search rankings?
Absolutely! Search engines like Google prioritize businesses with frequent, high-quality reviews. Fresh reviews containing relevant keywords boost your visibility, helping potential customers find your business faster.
12. Can negative reviews be avoided?
While it’s impossible to completely avoid negative reviews, Reviewnicely helps mitigate their impact. Our platform captures private feedback from dissatisfied customers, enabling you to address concerns before they go public.
13. How can I get technical support or help with Reviewnicely?
Our support team is here to assist you! If you need help, you can contact us directly via email, live chat, or through the help center on our platform. We’re committed to ensuring your experience with Reviewnicely is smooth and successful.